Privacy

Effective Date: This Policy was last updated on March 25, 2015.

We Respect Your Privacy

ServiceMaster of Canada respects your privacy, and is fully accountable to you, our valued client. For your protection, we have appointed a Privacy Officer whose role will be to ensure our organization's compliance with the criteria set out by the Privacy Code. Please read on for details about our privacy policy:

Before we collect your personal information, we will advise you of the purpose of collecting this information. We will collect only the personal information necessary for our stated purposes, and collect it by fair and lawful means.

Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to their laws. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to maintain the protection of the personal information.

We will ensure we receive your consent to gather personal information when required.

We will not use or disclose personal information for purposes other than those, for which it was collected, except with your consent or as required by law. We will retain information only as long as necessary.

We will strive to keep personal information as accurate, complete and up-to-date as is necessary, and protect it by security safeguards appropriate to the sensitivity of the information. We are also committed to protecting your online privacy.

We use any information we collect about you online to provide a personalized service experience. We may use your contact information to send you information about our Company, promotional materials and information from our partners.

This site contains links to other ServiceMaster sites. ServiceMaster of Canada is not responsible for the privacy practices or the content of such websites. We will not pass your information along to the linked site unless by doing so we can better assist you in providing the service you seek. We cannot protect your information if you provide it to one of the sites we are linked to.

We monitor customer traffic patterns and site usage to help us develop the design and layout of the ServiceMaster of Canada website.

What about "cookies"?

"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without accepting cookies, you can still use most of the features throughout the ServiceMaster of Canada website.

Will ServiceMaster disclose the information it collects to outside parties?

ServiceMaster does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can request that we do not by e-mailing us at awinterburn@smclean.com. (If you use more than one e-mail address to communicate with us, send this message from each e-mail account you use.) Also, ServiceMaster of Canada may provide aggregate statistics about our customers, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personal identifying information.

Your consent

By using our website, you consent to the collection and use of this information by ServiceMaster of Canada. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

M.C.

The crew assigned are conscientious and consistent in their cleaning detail.


J.R.

It is important that we maintain a clean work environment, but it is difficult to pay attention to all areas as part of my job. Donna's involvement with her monthly review and working with the crew is excellent.


C.M.

you are a good cleaners i have no complains


J.K.

Service and support.


P.H.

efficient, prompt service. Monthly cleaning audit very useful with our area manager Donna Pascoal she is very helpful. Keeps services running smoothly. Have recommended ServiceMaster to our US location based on our experience to date. Name removed


S.R.

Good pricing, quality work, able to help when extra cleaning requests are required


Madalina Chiselencu

Prompt response, excellent customer service and quality of the services.


K.B.

Reliable


S.M.

Servicemaster has regular inspections from head office which catches any problems in a timely manner.


T.W.

Monthly audits and quality of work performed.


Chelsey Roches

Professional, courteous service that is catered to meet our specific needs. I also like the clean and release program; as we are a food manufacturing facility, minimizing dust in any way is ideal.


E.M.

they are punctual and do a very good job


S.W.

Reliable and thorough.


J.D.T.

Committed staff, willing to go above and beyond good management


S.D.

reliability and not having to worry about staffing issues.


B.R.

Great Service, flexible schedules.


R.M.

Thorough cleaning job and a great service team. If there is ever a problem, it is looked after immediately.


J.P.

Always clean, nothing left around, very professional.


N.S.

Good customer service & excellent response to additional services


L.B.

The service clean employees that work here at Pullmatic are friendly, efficient and hard working. ALSO, they go that extra mile and recommend improvements and cost saving initiatives. For eg. we were purchasing a large heavy duty clear bag when a smaller less expensive bag would do the job. Our service master rep identified this issue and suggested the change. We made the change right away and captured a cost savings.